Care at Home from Divine HSC provides the caring, practical support that you need in order to stay where you want to be – in your own home.
We understand that your home is not ‘just a home’. It’s a special place where you have spent many years building memories, which can bring great comfort to you. Remaining at home, surrounded by the things you know and love, and not having to move to a care home, is therefore a priority for you or your loved one.
What Care at Home services do we provide?
Our Care at Home services can provide you, or your loved one, with a wide variety of support, including helping with shopping and household chores, personal care, care after hospital or companionship & befriending. All of our services are personalised and tailored to your specific needs, providing every opportunity to remain confidently in the comfort of your own home, rather than having to move to a care home or in with your extended family.
Divine HSC Care at Home service supports you at home and in the wider community, ensuring you lead the fullest life possible. We can take you to appointments, to the shops, to do a hobby or attend a club, or to meet up with your friends and family. In short, we support you to live your life as independently as possible. Our excellent range of services gives you and your family the peace of mind needed to keep you safe whilst living in the home that you love.
What makes Divine HSC the right home-care choice?
Our person-centred approach
Every one of our clients is a unique individual with different needs. At Divine HSC we pride ourselves on our versatile person-centred approach that will support you, or your family member, to live a full independent life. Our care and companionship revolves entirely around you or your loved one: your personality, hobbies, interests, cares and concerns, family, mental health and physical health.
Our high service standards
Divine HSC aspires to offer the best service standards. We follow and promote the Scottish Social Services Council (SSSC) Codes of Practice and the Scottish Government’s Health and Social Care Standards. We work closely with the Care Inspectorate to ensure that you are provided with the best care. As a fresh new company Divine HSC are registered with the Care Inspectorate allowing us to offer Support and Housing Support direct to you.
All Community Care Practitioners (CCPs) are members of the Protecting Vulnerable Groups (PVG) scheme are trained and registered with the SSSC. So you can relax, knowing you are in safe, knowledgeable hands.
Our experienced, caring family
We employ CCPs (carers) who are truly experienced in the expert care you’d want for yourself or your family member. The staff members at Divine HSC are committed to delivering the aims, values and objectives of the company. Our diverse team enables us to meet the needs of, and deliver services culturally appropriate to, each person.
Our management family members are highly experienced in community nursing, social work and advocacy, and care greatly about improving the quality of life and community links for older people. They are always on hand to provide strong professional leadership.
Our local knowledge
In Dumfries and Galloway, a large rural area, people really appreciate getting to know those who help and support them. Our ethos and values are integral to the care and support that we provide; therefore you or your loved one is cared for as an extension to our Divine HSC family.
How long / how often is a home care visit?
Divine HSC are flexible and we build our timings around your needs and your personal support plan. We never rush in and out; our visits are a minimum of one hour* as this allows plenty of time for the highest-quality care and support, as well as a chat and to build a relationship.
To begin with, you may only require a visit once or twice a week, whilst you get used to the idea of someone supporting you in your own home. This may increase over time to long-term support. Should this be required, Divine HSC is committed to supporting you. We work with you to determine a tailored care package that suits your needs.
*Please note, the duration of visits is dependent upon your personal support plan
How much does home care cost and how do payments work?
We understand that cost is one of the biggest concerns regarding care and support. We have made our service excellent value to help take away the stress of financing care. Our costs are easy to understand and manage, and you will always be in control of your finances. We have put together a simple guide to paying for Care at Home. We are also happy to advise and guide you if you have any further questions.
Read our simple guide to Paying for Care
As with our range of services, costs are individualised to suit your needs, following a full discussion and assessment with you and/or your family.