Our Practical Care and Support Services ensure that you, or your loved ones, are supported and cared for with dignity and respect. Whatever practical care is required, this will be carried out with your privacy and personal preferences respected.
At all times, we build your practical care and support around you, your home, your medical conditions and your needs, rather than a “one size fits all” approach. You will be fully involved in deciding and assessing your needs. Of course, these can change as time goes on; we are flexible and we adapt our home care and health care to suit your life.
Which Practical Care and Support Services do we offer?
We offer Practical Care & Support Services throughout Dumfries and Galloway. (Please call if you live outwith the region.) They include but are not limited to:
Supporting you to stay safe
Including being alert to trip hazards, etc
Housework
Including dusting, hoovering, mopping
Assistance with preparing meals
Including special diets and food preparation
Support getting up, washed and dressed
Including help with dressing, surgical appliances, prostheses, mechanical and manual aids, help getting in and out of bed and using hoists
Accompanying you
To appointments, to the shops or a café, and to meet friends and family
Dedicated food-shopping trips
Either accompanying you to the shops if appropriate and possible, or on your behalf.
Laundry and ironing
Collecting prescriptions from the doctor / pharmacist
Support making beds and changing linen
In providing all of our support services, we are guided by the Scottish Government’s Health & Social Care Standards. The five Principles of the Standards reflect the way that everyone should expect to be treated: